• Your new passwords do not match

Resetting your password

Please enter your username and select your notification preference to receive instructions on how to reset your password.

Already know your password reset PIN?

If you have already received your password reset confirmation PIN from us you can enter it manually to complete the reset process.

Password Requirements

The Australian Signals Directorate (ASD) produces the Australian Government Information Security Manual (ISM). The manual is the standard which governs the security of government ICT systems.

Your new password must be at least 10 characters. It must contain characters from at least three of the following:

  • Lowercase alphabetic characters (a-z)
  • Uppercase alphabetic characters (A-Z)
  • Numeric characters (0-9)
  • Special characters